Article published 08/31/17
The contract the University of Iowa holds with biosafety cabinet (BSC) services suppliers was recently amended. ENV Services is now listed as the primary supplier, with Pharma-Lab designated as the secondary supplier. Information outlining how this change will affect services to your BSC(s) is provided below. If you have questions regarding the information presented in this article, please send your inquires to bio-cabinet@uiowa.edu
Who will be affected?
All UI faculty and staff who own and/or use biosafety cabinets (BSCs) outside of cleanrooms*.
* Pharma-Lab will continue to serve as the primary supplier for cleanroom services, including servicing BSCs within cleanrooms.
When will these changes take place?
Changes detailed herein are effective immediately.
How will this change affect you?
PIs will continue to receive a reminder when their BSCs are due for annual recertification and an appointment will be scheduled for the certification services. However, these reminders and the accompanying appointment time will come from ENV Services, rather than Pharma-Lab. PIs who wish to proceed with the appointment or wish to reschedule must respond to ENV Services directly to confirm the appointment and provide payment information.
If your BSC needs services other than an annual certification (i.e. troubleshoot, repair, decontamination, etc.) the PI and/or lab staff should contact the primary supplier, ENV Services, to schedule an appointment. If ENV Services is unable to meet the PI’s servicing needs, the PI and/or lab staff may contact the secondary supplier, Pharma-Lab, to schedule an appointment.
Billing
Billing processes will not change. Both vendors will continue to bill the PI directly for services.
Contact Information
To contact ENV Services to schedule an appointment, please email uiowa@envservices.com (preferred) or call Samantha Sanchez at 800-690-3368. If you attempt to contact Samantha Sanchez and she is out of the office or unavailable at the time of your inquiry, please request Tahirah Ayanna Reed (Tahirah.Reed@envservices.com) via the same phone number.
To contact Pharma-Lab to schedule an appointment, please email Pharma-Lab@outlook.com or call Matthew Volmer at 402-639-3508 or Bernard Harrison at 531-205-3586.